FAQ

Questions and answers

Why is an account required?: Catalog access is limited to registered researchers.
How does ordering work?: Sign in, add items, and submit an order review.
What currency is used?: Prices are in USD.
How are orders shipped?: Orders ship with tracking. See the Shipping Policy.
Can I return an order?: All sales are final. See the Refund & Return Policy.
Where is testing documentation?: On the Quality & Testing page.
How do I contact support?: Email support@jrmrestore.com.